Ciao-Ciao!
I am Ren Yuhang. You can also call me Laura. I am a service designer and user experience designer with professional background. I have the advantages of high efficiency, strong logical thinking and transposition thinking. Also with the shortcomings of carelessness, impatience and so on.
Wide range of interests, like to express myself by sketching. I'm a "Bodybuilder" , boxing and swimming is my favorite, running is complicated to say. Climbing and skateboard are considered to try. Learned flute years before but forgotten.
Personal Strength and Skills
Co-Design Workshop
Prototype Workshop
Discover
Define
Design
Deliver
Desk Research
Depth Interview
Questionnaire
Focus Group
Street Interview
Observation
Experience
Emotional Map
Story Collection
User Dairy
Persona
Scenarios
Pain-point
Opportunity
Ideas Sketching
Glimpses
Service Moodboard
Customer Journey Map
Storyboard
Service Blueprint
Interaction Storyboard
System Map
Offering Map
Touchpoint Map
Roadmap
Swim Lane Diagram
Desirability
UX Low-fi Mockup
UI High-fi Mockup
Interaction Mockup
Experience Design
Service Design
Work Experience
Online Retailer
Full-time
Senior Experience Designer & Web Product Designer
0606/2019 to 0525/2022
Internet Financial
Full-time
User Experience Designer
10/2018 till Now
Le Yihua App: from 0 to 1
Le Kaihua App: V1.4 to V1.5
Hai YongYi App: marketing activities' UX Design
Generate need-driven innovation and identify customer requirement with Design Thinking Approaches. Lead and output research findings into UX Design and UI Design.Cooperate with PM, Developer, Tester and Marketing Management.
Online Fresh Food Retailer
Full-time
Product Manager
05/2018 to 10/2018
Full-time
User Experience Designer
05/2017 to 05/2018
WeChat Applet: from 0 to V 2.5.0
Interactive requirement analysis, UX design for App, WeChat Applet. Design online marketing activities' user experience. Create WeChat Applet from 0 to 1. Cooperate with PM, Developer, Tester and Marketing Management.
Top Consultancy Group
Internship
User Experience Designer
10/2016 to 01/2017
Fully understand user's behavior, need and aspiration. Analyze the characteristics of the lead users and finish follow-up ideation phase and research work. Conduct Service Design Methodology into organizing workshops and design process. Generate ideas into persona and concepts, design the service's system map and Customer Journey Map.Fast prototype and test to refine the final deliver.
Top Consultancy Group
Internship
User Experience Designer
08/2014 to 09/2015
Conduct research, design the "user dairy" recording tool for research. Take charge of sorting out the research content into excel documents, participating in brainstorming, and producing process solutions, outputting PPT layout.
Education
Master in Product Service System Design
09/2016 to 07/2018
Double Degree Program Between Tongji and Politecnico. Product service system is a kind of design thinking methodology, which can help company create representative products, communication strategies, services, space or business models in the market. The aim of the program is to train a high-quality product service system designer. A Service designer need to have: 1. be able to provide a wide range of design tools; 2. be able to manage products, services, events and communication strategies in an integrated way; 3. be proficient in design software.
Master in Product Service System Design
09/2014 to 07/2017
Assistant Teacher of Tongji University Chinese Culture Communication Center
Assistant of Tongji University Chinese Culture Summer School
Chinese University of Petroleum
Bachelor in Insustrial Design
09/2009 to 07/2013
女生部部长 Minister of Girls' Department of Student Union
2年团支书 Two Years Regiment Secretary
I organized the New Year Party of Mechanical and Electrical Engineering College for two consecutive years
I had won various scholarships such as scientific and technological innovation, stylistic expertise, organizational ability, etc.